Shot Support
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Recent activity by Shot Support-
Troubleshooting Sync Issues
Step 1: Power Off and Disconnect the Device Switch off your Shot Scope device. Remove the device from your phone or tablet’s Bluetooth settings:Go to Settings > Bluetooth, find your Shot Scope devi...
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Troubleshooting 'No Courses Within 1km' Message on Your Device
If you see the message 'No courses within 1km' while trying to search for a GPS signal, please follow these steps: Check Course Availability in the App Log into the Shot Scope app and go to the 'C...
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Troubleshooting GPS Signal Issues at the Course
If your device fails to establish a GPS signal after starting your round at the course, follow the steps below to resolve the issue:1. End the Search for the CourseIf the device is stuck searching ...
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How to Replace and Attach New Shot Scope Watch Straps
Prepare the Strap: Start by ensuring the strap is aligned correctly. One end of the strap should feature a buckle with two securing loops, and the other should display the Shot Scope logo.Slide the...
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Shot Scope Product Warranty Information
Shot Scope Warranty InformationAt Shot Scope, we are committed to providing high-quality products and ensuring your satisfaction. We offer the following warranty coverage for our products:1. Warran...
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What are Dynamic Yardages?
Dynamic Yardages provide precise distance measurements (in yards or meters) to the front, middle, and back of the green, taking into account your specific angle of approach. This feature ensures th...
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Winter Greens and Tees: Limitations with Shot Scope Devices
Due to the temporary and often sporadic placement of winter greens and tees, Shot Scope devices are not compatible with these features. We map courses using satellite imagery, and unfortunately, th...
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Can I Sync My Round Score with the App?
G Series watches let you input your score after each hole and display your total score at the end of your round. Please note, however, that this score is stored on the watch only and cannot be sync...
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How to Report Incorrect Tee Information
If you notice that the tee information for a course is incorrect, please reach out to our support team for assistance. To help us resolve the issue quickly, please provide the following details: C...
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How to Move the Location of the Tee Shot on My Strategy
The MyStrategy feature allows you to customize your golfing strategy, including adjusting the location of your tee shot. Whether you’re using the Shot Scope mobile app or the web dashboard, here's ...