Shot Support

Shot Scope devices come pre-loaded with courses from our extensive database, so you generally don’t need to download a course before playing, unless it’s a newly built course or one that isn’t avai...

Follow the steps below to customize the lock screen settings on your watch:Unlock the Watch:If the watch is locked, unlock the screen.Access the Settings Menu:From the home screen, navigate to the ...

Before you can use your device on the golf course, you'll need to assemble it. The process is quick and simple.What's in the Box:1 x Watch case2 x Colored watch straps of your choiceSteps to Assemb...

If you’re experiencing issues with your Shot Scope device, please follow the steps below to resolve the problem:Step 1: Power Off and Disconnect the Device Switch off your Shot Scope device. Remo...

Step 1: Power Off and Disconnect the Device Switch off your Shot Scope device. Remove the device from your phone or tablet’s Bluetooth settings:Go to Settings > Bluetooth, find your Shot Scope devi...

If you see the message 'No courses within 1km' while trying to search for a GPS signal, please follow these steps: Check Course Availability in the App Log into the Shot Scope app and go to the 'C...

If your device fails to establish a GPS signal after starting your round at the course, follow the steps below to resolve the issue:1. End the Search for the CourseIf the device is stuck searching ...

Shot Scope Warranty InformationAt Shot Scope, we are committed to providing high-quality products and ensuring your satisfaction. We offer the following warranty coverage for our products:1. Warran...

Due to the temporary and often sporadic placement of winter greens and tees, Shot Scope devices are not compatible with these features. We map courses using satellite imagery, and unfortunately, th...

If you notice that the tee information for a course is incorrect, please reach out to our support team for assistance. To help us resolve the issue quickly, please provide the following details: C...